Want to Keep Getting CRA Mail on Paper but Don’t Use My Business Account? Here’s How
The CRA is switching all businesses to online mail by default starting May 12 (new accounts) and June 16 (existing accounts).
If your business doesn’t use My Business Account and you want to keep receiving paper mail, you must submit Form RC681. Only someone listed with the CRA as an owner, director, or legal representative can sign — not your accountant or bookkeeper unless they’re officially registered as such.
If you do have My Business Account, you can update your mail preferences online — but this can’t be done through Represent a Client. This means that, unfortunately, your CPA cannot help you opt out of online mail.
Make sure your CRA contact info is up to date. Need help? We’re here for you.